Terms & Conditions

1. Acceptance of Terms

By accessing or using TezPravesh Hotel Management Tool (“the Service”), you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use the Service.

2. Services

TezPravesh provides hotel management software including but not limited to:

Hotel property management

Guest check-in/check-out & eKYC (ID scan)

Staff attendance & payroll

Booking & channel management

Payment integrations (UPI, cards, gateways)

Reports & analytics

3. User Accounts

Each hotel is responsible for maintaining the confidentiality of its login credentials.

Any activity performed under a user account shall be the responsibility of that account owner.

TezPravesh reserves the right to suspend accounts in case of suspicious/fraudulent activity.

4. Subscription & Payment

The Service is provided on a subscription basis (monthly/quarterly/annual).

Fees are non-refundable except as required by law.

Failure to make timely payments may result in account suspension or termination.

5. Data & Privacy

Hotel guest data, staff records, and financial data entered in the system remain property of the hotel.

TezPravesh only processes this data to provide the service.

Data security is maintained using encryption and industry-standard practices.

For more details refer to our Privacy Policy.

6. Usage Restrictions

You agree not to:

Misuse the platform for unlawful activity.

Attempt to copy, reverse engineer, or distribute the software without consent.

Upload harmful code, viruses, or unauthorized integrations.

7. Limitation of Liability

TezPravesh is not liable for:

Loss of data due to user negligence.

Indirect or consequential damages arising from service use.

Downtime caused by internet/connectivity issues beyond our control.

8. Termination

TezPravesh may terminate access in case of violation of these terms. Hotels may cancel subscriptions anytime, subject to payment of dues.

9. Changes to Terms

We may update these Terms from time to time. Continued use of the Service indicates acceptance of the revised terms.

10. Contact

For queries regarding these Terms, please contact:
📧 support@tezpravesh.com
📍 Jaipur, Rajasthan, India